Refund/Return/Exchange Policy

REFUNDS

Refunds are given if our team is liable for the dissatisfaction of an item. (Damage)

once an order is placed it can not be cancelled.

ALL SALE ITEMS are FINAL SALE.

We want to try to serve you as best as possible. Please use the chat feature to speak with a representative to address ANY concerns regarding your order

RETURNS/EXCHANGES

Unfortunately due to COVID-19 we are not excepting returns at this time.

Please chat with a representative to find another solution for this issue.  

SHIPPING 

DUE TO COVID-19 SHIPPING TIMES MAY BE DELAYED

Most orders are PROCESSED THEN SHIPPED within 3-5 business days of purchase. Shipping times vary and MAY EXTEND sometimes due to volume of orders. Orders are not shipped on weekends or holidays. 

When you complete a purchase throughs shopbarebasics.com you acknowledged and accept our delivery and shipping terms/policy. 

In the rare event your package has been lost or stolen please call your local USPS.

We are not responsible for lost or stolen packages.