FAQS

SHIPPING

  • Due to the ongoing impact of COVID-19, shipping times may experience delays.

  • Oders are processed and shipped within 3-5 business days after purchase.

  • Please be aware that shipping times can vary, and there may be occasional extensions due to high order volumes.

  • Kindly note that orders are not shipped on weekends or holidays.

  • By making a purchase on shopbarebasics.com, you acknowledge and accept our delivery and shipping terms/policy.

  • While we take great care in ensuring the safe delivery of your package, in rare instances where it may be lost or stolen, we kindly ask you to reach out to your local postal service for assistance.

  • Please note that we are not responsible for lost or stolen packages.

RETURNS/EXCHANGE POLICY

  • In the unlikely event that an item arrives damaged and our team is responsible, we are more than happy to issue a refund.
  • Please note that all sale items are final sale and cannot be returned or exchanged.
  • We value your satisfaction and are committed to providing the best possible service.